By C P on 25 October 2021 | Purchase not verified

I live 2 and a half hours away from Stoke. I spotted the car I have been looking for on Autotrader and called Basford cars. It's difficult to have an honest description of the car over the phone, but it was just that. I called on Friday, and again on Saturday for further details. I called on Sunday morning to give my time of arrival. He kept his word, keeping the car for me. In the hour we were there, 2 others were making a purchase. It wasn't rushed, but there was no nonsense, sufficient time for the personal touch. So helpful, friendly and approachable, I wanted to buy another car just to extend my gratitude! Diolch (thank you, North Wales)

By Anonymous on 21 October 2021 | Purchase not verified

Nice car, good price good service and polite and friendly staff. well satisfied.

By Ryan M on 14 October 2021 | Purchase not verified

Very pleasant to deal with. Not pushy in the slightest. Did have the unfortunate issue of a dead battery only a few days after purchase but this couldn't have been foreseen by myself or the trader. However, Kam, who I believe is the owner kindly sorted the swift purchase and delivery of a new one and all was resolved. Very pleased with the level of customer service and happy with the car, was valeted to a very high level!

By Jan Z on 05 October 2021 | Purchase not verified

Very friendly staff. Despite a slight delay with my bank (my mistake), the Seller was very helpful and kind. The selection of cars is large and the Fiesta is beautifully preserved. I highly recommend.

By Anonymous on 02 October 2021 | Purchase not verified

This dealer spent time and effort fitting new parts due to a failed M.O.T. This said, it does stand a buyer in good stead to be motor savvy.

By Charlie M on 28 September 2021 | Purchase not verified

Firstly I was given time to look around the cars and test drive with no pressure which was great. Secondly I put a deposit down on a car but then decided it wasn't for me as I couldn't fit 3 child seats in the back, my error. He was under no obligation to give my deposit back, but he did, with no quibble. The car was otherwise perfect, one niggle which he was going to sort. I'd have no problem recommending this garage to others, great guy, great cars priced well, honest and helpful. Thank you

By Anonymous on 17 September 2021 | Purchase not verified

All staff helpful, couldn’t do enough for me. Got the car ready sooner than expected.

By Anonymous on 28 July 2021 | Purchase not verified

I Purchased a VAUXHALL CORSA from BASFORD MOTORS about 2 weeks ago and to date I have had no problems at all. Great service, staff are really helpful and friendly. The whole Process was stress and hassle free, I would definitely use BASFORD MOTORS again.

By Carol B on 26 July 2021 | Purchase not verified

Over the years I have brought two cars back to back from the amazing dealership. I popped down and I saw this beautiful car that stood out which was a mazda 2 the owner is extremely kind and helpful he sorted out my tax and even offered to deliver to my house would definitely recommend and will be returning again thank you 😊

By Jan G on 29 June 2021 | Purchase not verified

brought car from basford motors 2 years ago it has been great since and pass mot last 2 years with no any problems and still running perfect i would definitely recommend everyone to visit this dealer as they are such honest and great service