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Telephone:
01782 632346 | 07469 333777
SHELTON NEW ROAD, Stoke-On-Trent, Staffordshire, ST4 6EW

Customer reviews of BASFORD MOTORS LTD

At BASFORD MOTORS LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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BASFORD MOTORS LTD

BASFORD MOTORS LTD
5
4.8

Based on 213 customer reviews

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  • 5

    bmw 320d blue

    By Micheal G on 20 February 2021 | Purchase not verified

    I visited the dealership hoping to purchase a car as I was in need of one as soon as I enter the dealership I was greeted by one of the members of staff who was following COVID restrictions and reassured me if I need any help or information I could ask with no hesitation the dealership was extremely COVID safe with social distancing in place with a wide and lovely range of cars to choose from the owner had helped me sort out tax and was a quick and easy procedure definitely would recommend and will visit again thanks again !

    Reply from BASFORD MOTORS LTD on 21/02/21

    Many thanks for your review, it was a pleasure dealing with you. Basford Motors


  • 5

    FL68HCU Ford Focus

    By ken N on 11 January 2021 | Purchase not verified

    I visited the dealer to purchase my first car, there was a huge variety of cars to choose from a-z, the staff were very friendly and helpful and would not hesitate to answer your question. The dealership was also very COVID safe, the cars were very presentable and clean, the staff were an amazing team and would definitely buy my second car from them also recommended them to my friends and family


  • 5

    Most helpful and best garage in stoke!! Audi A4

    By Khalian E on 09 January 2021 | Purchase not verified

    The most politest Car sales garage I brought my first car, and I’m in absolutely in love with it! I got To test drive my car on a couple times, and received all the information needed! They are also really good on prices and were able to offer me a great with a great price. The sales man was very polite and answer all questions,,,,I’m so pleased with the services I received and my lovely car! they were very helpful and helped me to tax and insure my car for me would absolutely recommend by far one of the best in stoke on Trent

    Reply from BASFORD MOTORS LTD on 09/01/21

    Many thanks for your review, it was a pleasure dealing with you. Basford Motors


  • 5

    Excellent service

    By Neil W on 20 December 2020 | Purchase not verified

    Very friendly no hard sell, the car was extremely nice just as described. I would recommend basford motors for their service. Thank you Neil

    Reply from BASFORD MOTORS LTD on 09/01/21

    Many thanks for your review, it was a pleasure dealing with you. Basford Motors


  • 5

    100% Recommend, Super helpful, honest and kind!

    By George W on 06 October 2020 | Purchase not verified

    Lovely experience, great father and son duo! Car was exactly as described and the whole process was very easy and free of stress. It came to insuring the car which I was doing on my laptop but ran into some issues which they both got straight on with helping me out and giving me advice which they did not have to do and actually solved my issue in the end! Top quality experience, 100% recommend buying from this company.

    Reply from BASFORD MOTORS LTD on 07/10/20

    Many thanks for your review, it was a pleasure dealing with you. Basford Motors


  • 5

    Ra14aej bmw

    By Rozh K on 27 September 2020 | Purchase not verified

    Excellent service berth helpful and friendly staff. Visited the dealer ship had a wide variety of options. They weren’t pushy giving me a lot of time choosing. They even helped me do the tax for the car and help me with the insurance. 100 percent would recommend

    Reply from BASFORD MOTORS LTD on 30/09/20

    Many thanks for your review, it was a pleasure dealing with you. Basford Motors


  • 5

    Basford Motors are amazing

    By Clive A on 15 September 2020 | Purchase not verified

    Amazing customer services, very helpful and understanding staff. Vehicles are great quality and affordable. Great range of stock and various prices ranges to suit all. I would highly recommend Basford Motors to anyone.

    Reply from BASFORD MOTORS LTD on 30/09/20

    Many thanks for your review, it was a pleasure dealing with you. Basford Motors


  • 5

    Vauxhall astra estate 1.8

    By Stella D on 08 September 2020 | Purchase not verified

    Excellent company who went the extra mile to make sure the car was perfect,would recommend highly and would definitely use again when needing another car.

    Reply from BASFORD MOTORS LTD on 10/09/20

    Many thanks for your review, it was a pleasure dealing with you. Basford Motors


  • 5

    Would definitely recommend!

    By Lucy M on 29 August 2020 | Purchase not verified

    I’ve recently purchased a car here and could not recommend them enough! I’d been out of the country for a couple of years, recently returned and needed a car to start a new job. I went to check out cars here after spotting them online, a bit wary as I know very little about cars, but was put to ease straight away. Very friendly and welcoming staff and not pushy in any way. The car is fabulous and great prices. After care is brilliant as well and helped me out when I got a leak. (Leak nothing to do with the car when I brought it - just one of them things!!) I would 100% recommend to anyone and will definitely return in the future. Can’t thank you enough!

    Reply from BASFORD MOTORS LTD on 08/09/20

    Many thanks for your review, it was a pleasure dealing with you. Basford Motors


  • 5

    Hyundai Santa Fe 4x4

    By John C on 23 July 2020 | Purchase not verified

    This is the second vehicle we have purchased from at Basford Motors. I cannot fault the excellent fair service we have received on both occasions . There is no pressure to buy, They go that little extra way to selling good quality fair priced vehicles. Highly recommend garage

    Reply from BASFORD MOTORS LTD on 23/07/20

    Many thanks for your review, it was a pleasure dealing with you. Basford Motors