Customer reviews of BASFORD MOTORS LTD

By L R on 09 March 2026 | Purchase not verified

Bought 3rd cars from this garage been great and great customer service highly recommend

By Anonymous on 09 March 2026 | Purchase not verified

Always a great buying experience from Kam and the team. Always on hand to help and nothing too much trouble. Thank you!

By Anonymous on 30 January 2026 | Purchase not verified

Great service and lovely people,fixed my bmw 5 series ill recommend them 👍

By Anonymous on 19 January 2026 | Purchase not verified

The company is rally friendly and honest but I bought a Jeep Cherokee from them at the end of August last year. Unfortunately the car has been in and out of my garage lots of times for an ongoing problem which Basford Motors had checked just after the purchase and gave it the all clear, it has at present cost me £1000 and the faults still have not been rectified, after avisit to the Jeep dealer at Knutsfod they reckon the cost to put the car in good order would be approx another £2 to 3 thousand pounds as it looks like it needs a new pto for the gearbox as it drops out of 4 wheel drive also there is a problem with the MAF sensor they tink it could also be the ECU. As it is now out of warranty I am going to be spending a lot of money to have my car completely road worthy. I do not blame Basford Motors and I do not want to keep complaining to them.

By Anonymous on 26 December 2025 | Purchase not verified

Please don’t buy from this seller After a week the sensors stopped working WithinAfter a month the exhaust and headlights all went Found out lights were hanging on by cable ties After 2 months the engine went Reputable garages have said they don’t believe the MOT is legit because all the other problems have not been stated on MOT, pictures were taken of apparent service history, we never received these and when questioned about it we was told no paperwork- the service history paperwork did not belong to the car

By Jeff B on 23 December 2025 | Purchase not verified

Visited to buy a new car, and was not disappointed. Choice of cars very good and staff very helpful. Would highly recommend

By A Q on 09 December 2025 | Purchase not verified

Excellent Service from start to finish,Very well presented business.All the paperwork was sorted out while we were there so we could drive away and nothing was too much trouble.Many thanks guys

By Kyle D on 23 October 2025 | Purchase not verified

Absolutely outstanding service from these guys very helpful and honest would recommend too too king himself

By Musa O on 10 October 2025 | Purchase not verified

Amazing experience with this dealer! It’s truly the best place to purchase your car. They were quick to find exactly the car I wanted and proved to be very reliable. Their customer service is top-notch — I highly recommend them!

By Andy F on 09 September 2025 | Purchase not verified

Truly outstanding. Previous car totalled by hit and runner so needed a replacement in a hurry. Found the perfect Fiesta, all looked great. Phoned them in the morning, did the deal and the car arrived at my front door at 5 that afternoon for a very reasoable delivery charge in absolutely pristine condition inside and out. Great communication too, kept me updated throughout the day. Highly recommended.