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01782 632346 | 07469 333777
SHELTON NEW ROAD, Stoke-On-Trent, Staffordshire, ST4 6EW

Customer reviews of BASFORD MOTORS LTD

At BASFORD MOTORS LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 213 customer reviews

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  • 5

    First Time Buyer

    By Edward C on 30 October 2022 | Purchase not verified

    Good service, cheap prices, friendly staff

  • 5

    First Time Buyer

    By Jinny T on 09 October 2022 | Purchase not verified

    I didn't know where to start when buying a car and i saw that Basford Motors had lots of great reviews online so i visited the site and they made it so easy for me but with no pressure at all and i drove a beautiful car away on the same day and ill definitely be going back.

  • 5

    Went in to get a car, very professional and friendly service, made a deal s

    By Anonymous on 19 September 2022 | Purchase not verified

    Professional and friendly service.

  • 5

    Great experience, great customer service

    By Boby J on 07 September 2022 | Purchase not verified

    Great experience and very helpfull owner we bought hyundai i30 great car no issue, defiantly recommended to every one

  • 5

    Run Away, do not trust them!!

    By R Y on 18 July 2022 | Purchase not verified

    Run Away, do not trust them!! Bought a car in January, used their home delivery service in good faith that the car was in good mechanical condition, delivered to me with engine light on, no refund available and the car has been with Toyota trying to get sorted ever since then... turns out there is a drive shaft from a different car on it too... It will have cost an additional 5x what the car is worth... Whatever you do walk away form this garage.

  • 5

    Misleading description of vehicle

    By Anonymous on 23 June 2022 | Purchase not verified

    Poor misleading description of car, wasted a five hour round trip plus £50 of fuel. Car looked great in pictures and described as stunning. Both driver and passenger doors and quarter panel spray painted with an aerosol can, and very badly at that. Do not trust any description given.

  • 5

    By Anonymous on 19 June 2022 | Purchase not verified

    I enquired about the car I wanted to buy, I wanted it to be delivered to Devon. I was very happy with the service and delivery provided.

  • 5

    Great Service, will definitely use again.

    By Anonymous on 10 April 2022 | Purchase not verified

    Really good experience buying from Basford Motors. The staff are very friendly, didn't push for sales. Let us really look and test drive the car we liked. Excellent service. Even offered to deliver the car as I couldn't get insurance sorted for the same day. Thanks guys looking forward to getting out in our new car.

  • 5

    If Carlsburg did Car Sales then it couldn’t be better than Basford Motors

    By Anonymous on 31 March 2022 | Purchase not verified

    Purchased a Hyundai i10 for my son’s first car 2 months ago. The car is perfect but not quite as perfect as Basford Motors. Thank you for the friendly and patient handling of the sale, nothing was too much trouble especially for a low cost car. I have dealt with many garages over my time, most being main dealers as well as smaller garages, this is simply the best experience in dealing with the purchase of a car I have ever had. After purchase there was a small problem which was resolved promptly and without fuss. All I can say is THANK YOU! I will certainly go back in the future.

  • 5

    Orange Megane 2009

    By Anonymous on 16 February 2022 | Purchase not verified

    Megane 2009 - Orange Purchased late November. Waited a while to leave a review, love the car. If I have any problems I will confer with him the possible cause using his advice over the phone. The few issues the car had, the lad at Basford Motors sorted me out, when he didn't have to. I'd recommend Basford Motors.