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01782 632346 | 07469 333777
SHELTON NEW ROAD, Stoke-On-Trent, Staffordshire, ST4 6EW

Customer reviews of BASFORD MOTORS LTD

At BASFORD MOTORS LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 213 customer reviews

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  • 5

    Highly recommend to everyone

    By Augustine A on 07 February 2022 | Purchase not verified

    I and my wife recommend Basford motors to anyone who want a trustworthy and sincere dealer. You can have a your car at best price and the customers service is 💯 the best we’ve seen. Kind and very helpful. They helped us even with the road tax and so many other things. Go for it and it worth it.

  • 5

    Great little dealer been honest and great cars

    By Khalid K on 28 January 2022 | Purchase not verified

    Best experience I have ever been with nastier motors ltd I have bought Citroen c3 been great car never let me down also my dad bought be golf 2 years ago been running perfect and no problems I definitely recommend everyone to get deal with this dealer

  • 5

    Great experience,honestly dealer

    By Glyn M on 31 December 2021 | Purchase not verified

    Great experience I paid deposit on the phone for the sab 93 and collect after 2 days been great thanks guys

  • 5

    Good honest service

    By Richard C on 28 December 2021 | Purchase not verified

    This is brilliant car dealership,friendly,honest,and at the right price. I’ve had no problems what so ever with the car I bought,but it was the good advice and honest I got that I found refreshing,if you want a decent car at a good price get yourself to this place as it’s highly recommended.

  • 5

    By barry s on 15 December 2021 | Purchase not verified

    what a great guy kam is, would recomend this garage to anyone, nothing is to much trouble, even delivered it to me, pity i can only give five stars.

  • 5

    Definitely recommend everyone

    By Anonymous on 14 December 2021 | Purchase not verified

    Very friendly and honest dealer we bought car for my son been a great car and no problems at all

  • 5

    Great Value Honest Trader

    By Steve S on 31 October 2021 | Purchase not verified

    Great Experience from start to finish. Needed a little runabout for my Daughter and the Corsa we purchased was in good condition for the year and only had the usual wear and tear on the bodywork. Nothing at all to worry about. Would recommend this trader as he was honest, friendly and a pleasure to meet and do business with.

  • 5

    2 Hours + drive worth it.

    By C P on 25 October 2021 | Purchase not verified

    I live 2 and a half hours away from Stoke. I spotted the car I have been looking for on Autotrader and called Basford cars. It's difficult to have an honest description of the car over the phone, but it was just that. I called on Friday, and again on Saturday for further details. I called on Sunday morning to give my time of arrival. He kept his word, keeping the car for me. In the hour we were there, 2 others were making a purchase. It wasn't rushed, but there was no nonsense, sufficient time for the personal touch. So helpful, friendly and approachable, I wanted to buy another car just to extend my gratitude! Diolch (thank you, North Wales)

  • 5

    By Anonymous on 21 October 2021 | Purchase not verified

    Nice car, good price good service and polite and friendly staff. well satisfied.

  • 5

    Very good experience

    By Ryan M on 14 October 2021 | Purchase not verified

    Very pleasant to deal with. Not pushy in the slightest. Did have the unfortunate issue of a dead battery only a few days after purchase but this couldn't have been foreseen by myself or the trader. However, Kam, who I believe is the owner kindly sorted the swift purchase and delivery of a new one and all was resolved. Very pleased with the level of customer service and happy with the car, was valeted to a very high level!